Leadership & Personal Development

Leading High Performance Teams

Mastering teams in traditional, virtual and hybrid settings


Programme Description

Learn about the key drivers, implications and critical contextual factors of high-performance teams in this programme.

Designed as a very practical course, the Leading High-Performance Teams in the Digital Age course will give you effective tools for understanding and improving your team’s performance.

Throughout the seven modules, you will learn how to measure team processes such as objective setting and handling conflicts and team diversity and essential psychological aspects.

You will apply every tool to your own team’s context, creating an immediate potential impact on your team’s effectiveness.

In case you decide to write a final paper at the end of the course, you will earn 2 ECTS from the University of St.Gallen for this programme (additional costs CHF 350.-).

Target Audience

Team Leaders


Start Dates
7 bi-weekly sessions
Application Deadline
Number of ECTS Credits
Level of Experience
Senior Manager
Functional Manager
Functional Specialist
Programme Type
CHF 3'200
Special Discounts
10% Early Bird reduction until 28 February
Please contact us regarding special group discounts
Individual Modules Bookable
Flexible Entry
Programme Language


This programme provides team leaders with the mindset, tools and knowledge to create and lead high-performance physical and virtual teams.

The programme is a cooperation between the Research Institute for International Management (FIM-HSG) and the Executive School at the University of St. Gallen.

Course Structure

The course consists of seven modules, divided into two sessions each.

The first session of each module is an “online live” lecture taught by a faculty member, while the second session is a “transfer session” which aims to apply the material covered in the lecture. Participants will receive access to preparatory readings and video materials.

Content & Faculty

Each week, a different facet of leading high-potential teams will be explored. The lectures cover both academic and practical insights. The transfer sessions will consist of peer-to-peer exchanges, where participants can share their experiences in applying the course knowledge and tools to their current work teams. These tools, which the participants can directly apply in their actual teams, enable them to grow alongside their team.

Kick-off – Prof. Dr. Winfried Ruigrok

Wednesday, 20 April 2022, 09:00-11:00 CET

The kick-off session will provide a detailed overview of the course structure, module content and expectations for participation. The lecturers and participants will also briefly introduce themselves in order to establish rapport.

Module 1: An Introduction to Teams – Prof. Dr. Winfried Ruigrok

Monday, 25 April 2022, 10:00-12:00 CET

Team-based structures are on the rise. In this session, you will learn the critical success factors of high-performance teams (HPTs) and how you can translate these into relevant metrics. You will explore the differences between physical and virtual teams and how to set objectives most effectively in both settings

Transfer Session: 28 April 2022, 11:30-13:00 CET

Module 2: Deep Level Diversity & Unconscious Bias in your Teams – Dr. Stephanie Schoss & Prof. Dr. Gudrun Sander

Tuesday, 3 May 2022, 10:00-12:00 CET

Learn about deep-level personality diversity and the concepts related to it to understand your team's psychological make-up. Further explore the - perhaps unintended - composition of your team by reflecting on any unconscious bias you might have towards team members. You will be given the tools for uncovering bias. 

Transfer Session: Thursday, 5 May 2022, 11:30-13:00 CET

Module 3: Managing Conflicts Claudio Feser

Tuesday, 10 May, 10:00-12:00 CET

Recognize conflicts within your team and learn to manage them. 

Transfer Session: Thursday, 12 May 2022, 11:30-13:00 CET

Module 4: Creating the « We » in Your Team – Dr. Stephanie Schoss

Tuesday, 17 May 2022, 10:00-12:00 CET

By examining the concept of «We Consciousness», you will discover how to foster trust, alignment and a sense of community within your teams. Increasing the «We» in teams often leads to better performing teams. 

Transfer Session: Thursday, 19 May 2022, 10:00-11:30 CET

Module 5: Motivating Your Team – Prof. Dr. Wolfgang Jenewein

Monday, 23 May 2022, 08:30-10:30 CET

Delve into how you can recognize conflict within your team. You will receive tools to help you alleviate conflict, strengthen your conflict-handling skills and motivate your team.

Transfer Session - Dr. Melan Thuraiappah, Wednesday, 25 May 2022, 15:00-16:30 CET

Module 6: Your Action Plan – Prof. Dr. Tomas Casas i Klett

Tuesday, 31 May, 10:00-12:00 CET

This module will enable you to formulate concrete next steps for leading your high-performance team. 



Prof. Dr. Winfried Ruigrok
Winfried Ruigrok is the Dean of the Executive School of Management, Technology & Law (ES-HSG) at the University of St.Gallen. He is also a Professor of International Management and the Director of the Research Institute for International Management (FIM-HSG) at the same university. He conducts research in international strategy, corporate governance, the role of the CEO, top management teams and boards of directors, CEO careers, CEO compensation, and research methods. His papers have been published in leading scholarly and popular outlets. He has won numerous awards and has worked as a consultant and leadership trainer with dozens of multinational corporations. 

Dr. Stephanie Schoss
Stephanie Schoss is a Director 
at the HSG Executive School of the University of St. Gallen and a Director of the Competence Center for Top Team Research at the HSG Institute of International Management. Stephanie studied Business Administration at the Universities of St.Gallen, Harvard and the Singapore Management University. Her research focuses on team personality, leadership and the effects of conflicts, empathy, and “we-consciousness” in (virtual) teams. Before joining the university, Stephanie made her career as an active entrepreneur in various industries and as a passionate pilot (private and commercial). She still serves as Chairwoman of her own business psychology company and as a founding partner of C Talks, a Peer-Community for the most senior European Top ManagersStephanie was recognised as manager of the year in 2013 by Generation CEO.

Prof. Dr. Gudrun Sander
Gudrun Sander is the Academic Director for Diversity and Management Programmes at the Executive School of Management, Technology and Law (ES-HSG) at the University of St.Gallen. She is also Adjunct Professor of Business Administration with a special emphasis on diversity management at the University of St.Gallen and Director of the Competence Centre for Diversity and Inclusion (
www.ccdi-unisg.ch). Her research focuses on inclusive leadership, D&I as strategy, diversity benchmarking, and change management in organizations. She and her teams support Swiss and international companies, NPOs and public administrations on their D&I journeys. Gudrun is also a member of the Principles for Responsible Management Education (PRME) Working Group on Gender Equality and a well-known author on these topics.

Claudio Feser

Claudio Feser is a Senior Partner Emeritus and a Senior Advisor at McKinsey & Company. He joined the Firm in 1992, was elected Partner in 1998 and Senior Partner in 2004. At McKinsey, he held various leadership roles, including leading McKinsey Greece, McKinsey Switzerland and the global leadership development practice. He was also a member of the Shareholder Council, McKinsey's Board of Directors. As Senior Advisor, Claudio continues to advise selected clients and to serve as faculty on various McKinsey training programs for CEOs and senior partners.

Prof. Dr. Wolfgang Jenewein
Prof. Dr. Wolfgang Jenewein is Director at the Institute for Customer Insight at the University of St.Gallen (ICI-HSG). In research and teaching, he focuses on the topic of 
leadership in business and sports. He has received numerous awards for his lectures – for example, 2016 as part of the “Credit Suisse Best Teaching Award” at the University of St. Gallen. Wolfgang Jenewein advises and coaches major international corporations at board level and has worked together with the German national football team, the Alinghi sailing team and various clubs in the German football league and a Swiss Super League club.

Dr. Melan Thuraiappah

Dr. Melan Thuraiappah is currently a Artificial Intelligence Researcher at the Stanford University. As a postdoctoral scholar he is building predictive models to inform decision makers in clinical settings. His research and teaching varies across many topics of innovation and leadership like digital coaching or performance variance based on team compositions. As an industrial engineer with a PhD in organizational behavior his strengths lie in connecting the world of engineering with leadership topics. Next to his scholarly duties Dr. Melan Thuraiappah is supporting multinational companies to build up sustainable cultures and successful collaborations as a trainer, coach and consultant.

Prof. Dr. Tomas Casas i Klett
Tomas Casas i Klett is Assistant Professor at the University of St. Gallen’s Research Institute for International Management (FIM-HSG), Director of the China Competence Center (CCC) and Director of the Competence Center of Top Teams (CCTT). He is visiting professor and member of the Academic Council and advisor to the Dean at the Moscow School of Management SKOLKOVO and visiting Professor at Shanghai’s Jiaotong University (Antai) and Fudan University (FDSM). His research interests include free-trade agreements (FTAs), entrepreneurship and digitalization, top performance teams, the Belt and Road Initiative (BRI), behavioural economics, narrative economics, cross-cultural management and Asia innovation models.

Faculty and dates may be subject to change.

Further information



The course has been of great value to me and all my stakeholders. The real added value resulted by combining content, tools and insights with already existing professional experience and interdisciplinary know-how
Photo Kristina Casali
Kristina Casali
TeamStreamer @ Lydiant & MoneyPark
Learning more about "Leading High Performance Teams'' was a great experience with great guest speakers.
A lot of aspects are very helpful for my daily work and very often colleagues ask me for advice, as this is a real challenge nowadays. Being confident feels great!
Photo Mevlida Music
Mevlida Music
Head Inside Sales @ Georg Fischer GmbH

Why HSG?

Executive education at the University of St.Gallen (HSG), one of Europe's leading business universities, provides you with an optimal preparation for the future. The University of St.Gallen is more than just an educational institution; it is a place of inspiration that stimulates you to think. You will acquire up-to-date knowledge that is of great practical relvance, and gain valuable insights. This will enable you to make an important contribution to social and economic progress and to your own personal development. "From insight to impact" is not just our message; it is a promise against which we can be measured. 

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